Terms of Service

  1. Introduction

    These Terms and Conditions (the “Terms”) constitute a legally binding agreement between you ("User," "you," or "your") and Tensr Inc., a Delaware-incorporated entity. These Terms govern your use of the services provided by Tensr Inc. (the “Service”).

    Please note that certain features or elements of the Service, including but not limited to Tensr Assets or profiles hosted on external platforms (e.g., Instagram, Twitter, Discord), may be subject to additional or separate terms. In the event of any conflict between these Terms and the supplementary terms, the supplementary terms will prevail in relation to those specific services.

    By accessing our website (tensr.xyz) and using the Service you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree with these Terms, please refrain from using the Service or engaging in any transactions related to Tensr offerings, including the buying, selling, or interaction with Tensr Assets.

    Please take note of Section 22 of this Agreement, which includes an Arbitration Agreement. This section will generally require you to resolve any disputes with Tensr Marketplace Inc. through binding arbitration. By agreeing to these Terms, you waive your right to a jury trial and agree to resolve disputes individually through arbitration.

    Additionally, by using the Service, you consent to receiving communications from us related to your account or important updates regarding the Service. You may opt out of certain types of communications, such as marketing materials, by updating your preferences within the Service.

    Tensr Marketplace Inc. reserves the right to modify or update these Terms at any time. Any such changes will be effective immediately upon posting. We will notify you of substantial changes via appropriate channels (such as email or within the Service). Your continued use of the Service after such updates constitutes your acceptance of the modified Terms. If you disagree with any changes, you may discontinue using the Service.

  2. User Agreements, Representations, and Warranties

    1. To use the Service, you must be at least eighteen (18) years old or otherwise legally capable of forming a binding contract in your jurisdiction. By accessing and using the Service, you agree to:

    2. Provide accurate, current, and complete information about yourself as requested.

    3. Promptly update such information as necessary to ensure it remains accurate and complete.

    4. Maintain the security of your Wallet and accept all risks associated with unauthorized access.

    5. Notify Tensr immediately if you suspect any security breaches related to your use of the Service or your Wallet.

    You are prohibited from buying, selling, renting, or leasing access to the Service without our express written consent. Additionally, you may not access or attempt to access the Service through unauthorized third-party applications or clients.

    Tensr may require you to provide additional information or documents as needed to comply with applicable laws, regulations, or policies, including but not limited to those related to anti-money laundering or counterterrorism financing.

    By using the Service, you represent and warrant to Tensr, its affiliates, and their respective representatives as follows:

    1. Authority: You have the legal capacity, power, and authority to enter into and fulfill your obligations under this Agreement.

    2. Due Execution: This Agreement constitutes a legal, valid, and binding obligation, enforceable against you according to its terms.

    3. Accuracy of Information: All information provided to Tensr or its third-party designees, including your address and tax ID number, is accurate and complete.

    4. Sanctions Compliance: You are not, and will not authorize, enable, or permit any use of the Service by anyone who is:

      • In or under the control of a jurisdiction subject to U.S. trade embargoes;

      • Identified on any U.S. export or sanctions-related restricted party list.

    5. Non-Contravention: This Agreement does not conflict with or violate any other agreements or legal obligations you may have. Your participation in the Service does not breach any laws or agreements applicable to you.

    6. Independent Judgment: You have conducted an independent evaluation of the Service, including understanding the legal uncertainties related to blockchain technologies, and have made an informed decision to engage with the Service without relying on any statements or representations by Tensr.

  3. Consent to Electronic Communication By contacting Tensr via email, social media, or using our services, you agree to receive electronic communications from Tensr. These communications may include important updates related to your use of the Service, such as transaction confirmations, product updates, and other relevant notices. You acknowledge that all such communications, including agreements and disclosures, will satisfy any legal requirements that communications be in writing.

    It is your responsibility to keep a copy of any communication from Tensr for your records. You can save or print copies of these communications for future reference. Please note, Tensr is not required to store or provide access to these communications once they have been sent.

  4. Ownership Unless expressly stated otherwise, the Service and all content and materials within it, including, but not limited to, the Tensr logo, designs, text, graphics, images, data, software, sound files, and their arrangement and presentation (collectively referred to as “Content”), are the exclusive property of Tensr or its affiliates or licensors. The Tensr logo and any associated product names, logos, or slogans featured on the Service are trademarks of Tensr or its affiliates and cannot be copied, imitated, or used, in whole or in part, without our prior written consent. You may not use “Tensr” or any other trademarks, product, or service names of Tensr or its affiliates as metatags, hidden text, or for any other purpose without written permission. All other trademarks, service marks, and names mentioned in the Service are the property of their respective owners and are not to be copied or used without permission from the respective trademark holders. References to third-party products or services on the Service do not imply endorsement or recommendation by Tensr. By submitting any ideas, suggestions, documents, or proposals to Tensr (collectively referred to as “Feedback”), you do so at your own risk and Tensr assumes no responsibility or confidentiality obligation with regard to such Feedback. You affirm that you hold the necessary rights to submit this Feedback. By providing Feedback, you grant Tensr a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable right to use, reproduce, display, distribute, adapt, modify, create derivative works from, and otherwise exploit the Feedback in connection with the operation of the Service and other Tensr products and services.

  5. License to Use the Service and Content

    1. Tensr grants you a non-exclusive, revocable, and non-transferable license to access and use the Service and its Content solely for personal, non-commercial purposes and in strict accordance with this Agreement. This license does not grant you the right to:

    2. Sell, resell, or commercially exploit the Service or its Content;

    3. Distribute, publicly perform, or publicly display any Content, except as expressly authorized by Tensr;

    4. Modify or create derivative works from the Service or its Content unless explicitly allowed;

    5. Use automated data mining tools, bots, or other methods to gather data from the Service;

    6. Download (except for caching purposes) any portion of the Service or Content unless permitted by Tensr;

    7. Use the Service or Content in ways that exceed their intended purposes.

    This license is contingent upon your compliance with our Acceptable Use Policy.

    Tensr grants you a limited, non-exclusive, non-transferable right to create a text hyperlink to the Service, provided the link does not misrepresent Tensr or its affiliates and does not involve any inappropriate or illegal content on the linking site. We reserve the right to revoke this right at any time. Any use of Tensr's trademarks, logos, or other proprietary elements for linking requires prior written approval.

    Tensr retains the right to modify or discontinue any part of the Service at any time, including but not limited to:

    • Altering the technology underlying the platform;

    • Removing or deactivating any Content deemed abandoned or inappropriate;

    As a result, certain features, Content, or access to the Service may become unavailable, and you may lose access to some data within the platform.

  6. User Content Users may create and share content through the Service, including but not limited to engaging with Tensr’s social media channels (“User Content”). By submitting User Content, you grant Tensr a fully paid, royalty-free, worldwide, non-exclusive license to use, sublicense, distribute, reproduce, modify, adapt, display, and create derivative works from your User Content. This license is granted for purposes including but not limited to:

    (i) Operating the Service, such as making your User Content accessible to other Users based on your Service settings; (ii) Improving and enhancing the Service; (iii) Promoting Tensr and its services.

    Additionally, you grant other Users of the Service a non-exclusive license to view, use, reproduce, distribute, display, and perform your User Content, subject to the features and functions of the Service.

    You are solely responsible for the content you submit. By submitting User Content, you represent and warrant that you possess all necessary rights, licenses, consents, and permissions to grant Tensr the rights described above. You also agree not to upload, share, or distribute any material that infringes on the intellectual property or proprietary rights of others unless authorized. Tensr is not liable for any User Content submitted by you or others but reserves the right to remove or restrict any content that violates this Agreement.

  7. Third-Party Services; Third-Party Terms The Service may include links or access to third-party websites, services, or applications (“Third-Party Services”). When you interact with these links or access a Third-Party Service, you will be subject to their terms and conditions, including privacy policies. Tensr does not control or manage these Third-Party Services and is not responsible for their content, functionality, or operation.

    Links to Third-Party Services are provided solely for convenience. Tensr does not review, monitor, approve, or endorse any such services or their products. Use of Third-Party Services is at your own risk. Once you leave the Tensr Service, our terms and policies no longer apply. We strongly recommend reviewing applicable terms, privacy policies, and practices before engaging with them, conducting transactions, or sharing personal information.

  8. Acceptable Use Policy

    1. By using the Service, you agree to comply with the terms outlined in this Agreement and refrain from engaging in the following prohibited activities:

    2. False or Misleading Information: Submitting false or misleading information to Tensr.

    3. Unauthorized Access: Accessing another user’s account or linked Wallet without authorization.

    4. Impersonation: Impersonating any individual or entity within the Tensr ecosystem.

    5. Disruption of Service: Interfering with or disrupting the platform’s operation or preventing other users from enjoying the Service.

    6. Unauthorized Software Use: Developing or using software, including APIs or scripts, that could damage or disrupt the Service.

    7. Reverse Engineering: Attempting to decompile, reverse engineer, or bypass security measures.

    8. Circumventing Filters: Bypassing content-filtering measures or accessing restricted parts of the platform.

    9. Automated Data Collection: Using robots, crawlers, scrapers, or other automated methods to extract data or alter platform operations without explicit permission.

    10. Unsolicited Communication: Collecting data to contact individuals without their consent or using the platform’s data for unsolicited marketing.

    11. Engaging in Illegal or Unauthorized Activities: Using the Service for illegal purposes or violating applicable laws.

    12. Blockchain Misuse: Using the blockchain associated with the Service for unlawful activities, including fraud or money laundering.

    13. Manipulative Trading: Engaging in deceptive trading activities such as “front-running,” “wash trading,” or “pump and dump.”

    14. Unauthorized Financial Activities: Engaging in financial activities requiring registration or licensing, such as securities trading or debt financing, without proper authorization.

    15. Fundraising Violations: Participating in fundraising activities related to securities or financial instruments without explicit authorization.

    You are fully responsible for your actions and any consequences resulting from such actions. If you violate this policy, Tensr reserves the right to suspend or terminate your access to the platform without notice.

  9. Copyright Tensr reserves the right to suspend or revoke access to the Service and remove any User Content that infringes on the intellectual property rights of Tensr or any third party. If you believe your intellectual property has been used without authorization on our platform, please submit a notice to our Copyright Agent containing the following information:

    1. Your electronic or physical signature confirming you have the authority to act on behalf of the copyright holder.

    2. A detailed description of the copyrighted work you claim has been infringed.

    3. The location on our Service where the infringing content is found.

    4. Your contact information, including your address, phone number, and email address.

    5. A statement in good faith that the use of the content is not authorized by the copyright holder or the law.

    6. A declaration under penalty of perjury affirming that the information provided is correct and that you are the rightful copyright owner or have the authorization to act on their behalf.

    Please send your notice to Tensr’s Copyright Agent at: hello@tensr.com with the subject line: Copyright Notice.

  10. Investigations In the event that Tensr becomes aware of a possible violation of this Agreement by you, Tensr reserves the right to investigate the matter, though we are not obligated to do so. If Tensr determines that illegal activity may have occurred, we reserve the right, but are not required, to report the incident to relevant law enforcement or legal authorities. Tensr may disclose any information or materials associated with your use of the Service, including your User Content, as permitted by law, in the following situations: (i) to comply with applicable legal requirements, governmental requests, or legal processes; (ii) to enforce this Agreement; (iii) to address claims that your User Content infringes upon the rights of others; (iv) to respond to any inquiries related to customer support; or (v) to protect the rights, property, or personal safety of Tensr, its Users, or the public as deemed necessary by Tensr.

    By using the Service, you provide your irrevocable consent to these disclosures. You further agree that you have no expectation of privacy with respect to your use of the Service, including any communications (text, voice, or video) conducted through the Service.

  11. Release By using the Tensr platform, you agree to release and hold harmless Tensr, its officers, employees, agents, successors, and assigns (collectively, the “Tensr Entities”) from any and all past, present, or future disputes, claims, controversies, demands, obligations, liabilities, actions, or causes of action, including personal injury, death, or property damage, arising directly or indirectly from your use of the Service. This includes, but is not limited to, interactions with other users of the Service or third-party services. You waive any rights under applicable law that would otherwise allow you to bring claims that were unknown to you at the time you agreed to this release, including claims you may not have been aware of at the time of agreeing to this Release.

  12. Indemnification

    To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Tensr, its affiliates, officers, employees, agents, and representatives (the “Tensr Entities”) from and against any and all third-party claims, damages, losses, liabilities, costs, and expenses (including, without limitation, legal fees and court costs) that arise from or relate to your use of the Service or this Agreement. This includes, but is not limited to, claims resulting from:

    • Any feedback, suggestions, or content you provide to Tensr;

    • Your violation of any terms set forth in this Agreement;

    • Infringement of any rights of other parties, including other Users;

    • Any breach or failure to fulfill your obligations under this Agreement;

    You agree to promptly notify Tensr of any third-party claims and to cooperate fully in the defense of such claims. Tensr retains full control over the defense or settlement of any third-party claims, and you agree to support Tensr’s defense efforts as reasonably required. This indemnity is in addition to any other indemnity obligations you may have under separate agreements with Tensr.

  13. Disclaimers

    The Tensr platform, its content are provided “as is” and “as available,” with no warranties or guarantees, either express or implied. Tensr and its partners make no representations that the platform will: (a) meet your specific expectations; (b) be uninterrupted, secure, or error-free; or (c) be accurate, reliable, complete, legal, or safe. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement regarding the platform and its content.

    We do not guarantee that the content on the platform is accurate, complete, or up to date. We are not responsible for any losses you may incur from reliance on platform information. While we implement security measures, Tensr cannot guarantee that the platform, its content, or any assets are free from vulnerabilities, malicious attacks, or other security risks. By using Tensr, you acknowledge the inherent risks of online transactions and data sharing and agree to assume these risks. Tensr is not liable for any breaches unless caused by gross negligence.

    We are not responsible for any losses resulting from using the platform, including but not limited to errors such as forgotten passwords, incorrect transactions, mistyped addresses, server failures, data loss, unauthorized access to applications, or third-party attacks such as phishing, hacking, or fraud.

    Nothing in this Agreement limits or excludes liability for fraud, death, bodily injury caused by negligence, or any obligations that cannot be excluded under applicable law. Some jurisdictions may not allow the exclusion of certain warranties, so parts of this disclaimer may not apply to you.

  14. Limitation of Liability To the fullest extent permitted by law, Tensr will not be liable for any lost profits, business opportunities, anticipated savings, or any indirect, incidental, special, consequential, or punitive damages arising from this Agreement, your use of the platform, or related services. This includes, but is not limited to, damages from loss of data, revenue, goodwill, or profits, whether arising from negligence, contract breach, tort, or any other legal theory, even if foreseeable or if Tensr was advised of potential damages. You access and use Tensr at your own risk and assume responsibility for any resulting damage to your devices or data loss. In any event, Tensr’s total liability for any claim arising from or related to this Agreement, platform use, services, or transactions will be limited to the greater of: (a) $100 or (b) the amount Tensr retained from the transaction giving rise to the claim.

    Certain jurisdictions may not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you.

  15. Dispute Resolution In the event of a dispute related to this Agreement or your use of Tensr, both parties agree to attempt to resolve the dispute amicably and in good faith. If informal resolution fails, disputes will be resolved through legal proceedings in the applicable jurisdiction.

    Waiver of Jury Trial: Both parties waive the right to a jury trial in any dispute related to this Agreement.

    Waiver of Class Actions: All disputes will be handled individually. You agree not to bring class actions against Tensr, and multiple user claims cannot be consolidated.

    30-Day Right to Opt-Out: You may opt-out of changes to this section within thirty (30) days of notification by contacting us at hello@tensr.io, including your name, address, username, and wallet address.

    Severability: If any provision of this section is found invalid, the remainder will still apply. If a provision conflicts with local laws, it will be modified accordingly while maintaining the Agreement's intent.

  16. General Information Export Control and Compliance Tensr’s services may be subject to export control laws and regulations in various jurisdictions. You agree not to use, export, re-export, or transfer any Tensr data, products, or services in violation of applicable laws. You acknowledge that Tensr's products, services, and technologies are subject to export laws in the United States and any other applicable jurisdictions. You agree to comply with all such laws and not export or re-export Tensr’s services without proper authorization.

  17. Giveaways Tensr (“we,” “us,” “our,” or “the Company”) may conduct promotions, including giveaways, contests, and incentive programs (“Promotions”). These Promotions are subject to this section, our main Terms of Service (“TOS”), and any specific Official Rules for each Promotion. In case of conflicts, the Official Rules will take precedence over this section, and this section will supersede the general TOS. Eligibility: Participation is void where prohibited by law. Eligibility requirements will be outlined in the Official Rules, including any age, residency, or account status criteria.

    No Purchase Necessary: Unless otherwise stated, no purchase or payment is required to enter or win. Alternative entry methods (“AMOE”) may be available, including:

    • Creating a Tensr account (if you do not already have one).

    • Logging in daily to accumulate points (if applicable to the Promotion).

    • Clicking the designated entry link on the Promotion page.

    AMOE entries must be received within the Promotion Period specified in the Official Rules.

    Odds and Prizes: The odds of winning depend on the number of eligible entries. Prize details, including restrictions, will be in the Official Rules. Any applicable taxes or fees are the winner’s responsibility.

    Winner Selection and Notification: Winners will be selected randomly or per the Official Rules. Notifications will be sent via the contact details associated with the winner’s Tensr account. Ensuring accurate contact information is your responsibility.

    Compliance and Disqualification: We reserve the right to disqualify participants who tamper with entries, violate Official Rules, or engage in fraudulent behavior. We may modify or cancel Promotions if necessary due to unforeseen circumstances.

    Limitation of Liability: By participating, you agree that Tensr and its affiliates, partners, and employees are not liable for any damages, losses, or claims arising from Promotions.

    By continuing to use Tensr’s Services or participating in any Promotion, you agree to be bound by the terms outlined in this section, our Terms of Service, and all applicable Official Rules related to the Promotion.

  18. Contact Information For any inquiries, please contact us at hello@tensr.io.

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