Privacy Policy

Effective Date: 15/06/25

Tensr Inc. (“we,” “us,” “our,” or “the Company”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our platform, including our website, marketplace, and services provided through social media, live events, and marketing campaigns. By using our services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect various types of personal information to enhance your experience and operate our platform efficiently.

Information You Provide

• Contact Information: Name, email address, billing and shipping address, and phone number.

• Demographic Information: Location (e.g., country, city, postal code), age, and related data.

• Profile Information: Wallet address, username, password, and linked social media profiles.

• Communications: Records of your interactions with us via our platform, email, or social media.

• Transaction Information: Details of your digital asset transactions, including assets you buy, sell, or trade.

• User Content: Content you generate and share, such as images, videos, comments, and other submissions.

• Financial Information: Virtual wallet details, transaction history, payment amounts, and royalties.

Information We Collect Automatically

• Device Data: Operating system, browser type, screen resolution, device type, and unique identifiers.

• Usage Data: Pages visited, time spent on our platform, navigation patterns, and engagement metrics.

• Location Data: General location information if authorized by your device settings.

• Cookies & Tracking Technologies: Used to enhance your experience, personalize content, and improve service performance.

Information from Third Parties

We may receive additional information from external sources, such as:

• Publicly Available Data: Government agencies, social media, and public records.

• Third-Party Services: External providers that integrate with our platform (e.g., affiliate partners, digital asset platforms).

• Marketplace Partners: Data on assets purchased or listed for sale through our service.

2. How We Use Your Information

We use your personal information to:

• Operate & Improve Our Services: Provide, personalize, and enhance your experience on Tensr.

• Security & Fraud Prevention: Protect your account, prevent unauthorized access, and detect fraudulent activities.

• Marketing & Communication: Send updates, promotions, and other relevant information (you can opt out anytime).

• Legal Compliance: Fulfill regulatory requirements and comply with applicable laws.

• Customer Support: Respond to inquiries, provide assistance, and resolve issues.

• Analytics & Research: Improve service performance and user experience.

3. How We Share Your Information

We may share your data under the following circumstances:

• Service Providers: Third parties assisting with customer support, analytics, and payment processing.

• Affiliates: Our parent company, subsidiaries, and related entities.

• Marketplace Partners: Platforms facilitating asset trading and transactions.

• Legal Compliance: Authorities or regulators when required by law.

• Business Transfers: In case of a merger, acquisition, or sale of assets.

• Publicly Available Content: User-generated content and public profile details may be visible to others.

4. Your Rights & Choices

• Access & Update Information: You can modify your personal details by logging into your account.

• Marketing Preferences: Opt out of promotional communications at any time.

• Data Deletion: Request account deletion by contacting us directly.

5. Security

We implement security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute protection against unauthorized access.

6. International Data Transfers

Your data may be processed in jurisdictions outside your home country. While we take measures to protect your data, privacy laws may differ depending on the region.

7. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is discovered, we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the revised terms.

9. Contact Us

Got questions? Connect with our community on Discord and Twitter, or reach out to us directly at [e-mail].